Why is my business experiencing fraud?

A business experiencing fraud may not have the proper security and fraud prevention controls in place. Card-not-present (CNP) businesses that process transactions online are especially at risk to fraud as the authentication process is less tangible than at a brick-and-mortar store. While there are remote authentication techniques and tools that CNP merchants can use, they […]

Why does online fraud occur?

Online fraud occurs for a variety of reasons, including true fraud, friendly fraud and ramifications from industry impacts like EMV and data breaches. All e-commerce merchants are at risk to experience online fraud and should have the proper fraud prevention and security measures in place. In recent years, card-not-present (CNP) fraud has been on the […]

How can I prevent card-not-present chargebacks?

A card-not-present (CNP) transaction is when a cardholder makes a purchase away from the point of sale (online, phone, etc.), and the merchant doesn’t have access to the physical card used. While a cardholder dispute could come from not recognizing the charge on his or her statement (which can be relatively easy to resolve without […]