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Successfully deflecting and resolving disputes with Verifi

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Read how our clients have improved their dispute strategies with pre-dispute solutions

Tenerity

Tenerity is a global intelligence and engagement corporation, providing individualized marketing efforts and immersive customer experiences to generate customer loyalty for global merchants

With the introduction of Verifi’s Order Insight, Tenerity now fully extends customer service to the post purchase environment, offering their customers enhanced customer service at all points of contact, including their mobile banking app, issuer call center, and the Tenerity call center.

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Justanswer-case-study

JustAnswer

JustAnswer is the largest online marketplace offering access to doctors, mechanics, lawyers, veterinarians, and other verified professionals to answer subscription holder’s questions in real time, 24/7.

To help reduce JustAnswer’s dispute to sales ratio, and increase customer satisfaction, Verifi’s Rapid Dispute Resolution (RDR) and Cardholder Dispute Resolution Network (CDRN) intercept disputes and refund the transactions in seconds – proactively stopping disputes before they are officially filed.

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