Los Angeles, March 18, 2019 – Verifi, Inc., the industry-leading provider of end-to-end payment protection and risk management solutions, has launched a new service for merchants to take control and fight chargebacks with in-house dispute management. Self-Service Chargeback Representment is built on 13 years of Verifi expertise to help merchants efficiently and effectively reclaim profits […]
Proven solution to Help Merchants Protect Profits and Help Issuers Lower Operational Expenses as E-Commerce Surges LOS ANGELES, CA – With 2018 holiday sales in e-commerce expected to grow 15%1 to a new record, Verifi, Inc. today announced that its Cardholder Dispute Resolution Network™ (CDRN®) successfully resolved two million disputes, year to date, in 2018, on […]
We are now past the half-way mark of 2018 – a time of year you might think merchants can be less concerned with handling disputes and chargebacks than during the holidays and the weeks that follow when their dispute rates tend to spike. The reality is that merchants are impacted by transaction disputes and the […]
Partnership models between merchant level salespeople (MLSs) and their customers are changing. At a time when most business owners can easily set up payment processing, merchants are seeking partners with tools and resources that can help them compete with large retail chains. Payments analysts have observed that processing is a small component of trending products […]
Every handshake between a merchant level salesperson (MLS) and a customer reflects a heritage of payments industry partnerships. Card brands and issuers, acquirers and merchants, technology companies and third-party service providers collectively form a complex network of partners driving today’s fast, secure electronic transactions. The Green Sheet asked leaders from various industry sectors how they […]
A Javelin Strategy & Research study, underwritten by Verifi and published in May 2018, cites communication gaps as a leading cause of disputes and chargebacks. The 36-page report, titled The Chargeback Triangle, examines chargeback costs and impacts while demonstrating how to prevent chargebacks by resolving open issues. In 2017, chargeback volumes reached $31 billion, including […]
Verifi’s Ongoing Commitment to Innovation in Payments Protection Recognized with One of the Industry’s Highest Honors Los Angeles (May 31, 2018) – Today, Verifi announced that for the sixth consecutive year they have been awarded “Best Chargeback Management Program” at the 2018 Card Not Present Expo, held this year in Orlando, Florida. Verifi was one of […]
Giving cardholders the right to dispute a payment and receive reimbursement for goods and services because they were not ordered, or not what they were professed to be, helped Visa and Mastercard develop and protect their brand equity when introduced in the early days of the bank card industry. However, the dispute and chargeback process […]
$31 Billion Chargeback Problem Facing Consumers, Merchants & Issuing Banks LOS ANGELES, CA – May 14, 2018 – Today, Verifi issued a new report that highlights the urgent need for collaboration between merchants, issuing banks and consumers. This in-depth analysis brings to focus the alarming scope and lasting effects that disputes and chargebacks present throughout […]
Key Hire in Company’s International Expansion Will Expand Product Reach for Company’s Award-Winning Dispute & Chargeback Prevention Services LOS ANGELES, CA (May 8, 2018) – Verifi, the leading provider of payment and risk management solutions for card-not-present (CNP) merchants, has appointed Gabe McGloin as Head of International Merchant Sales and Business Development. Gabe joins Verifi […]