Search Results for: chargeback fraud

A Membership Organization Reduced Fraud, Friendly Fraud and Chargebacks by Partnering with Verifi and Implementing CDRN

Find out why a Membership Organization chose Verifi’s Cardholder Dispute Resolution Network™ (CDRN) to manage their chargeback process. Implementing CDRN does not tie up precious IT resources. Verifi’s Cardholder Dispute Resolution Network (CDRN) is a patented and award-winning chargeback management program that protects your payments and helps you stop chargebacks BEFORE they happen: Extensive and Growing Partner Network of Top Card … [Read more...]

A Medium Enterprise Media and Entertainment Merchant Lowered their instances of Fraud, Friendly Fraud and Chargebacks with Verifi’s CDRN

Find out why this Media and Entertainment Merchant chose Verifi for Chargeback Management. Get the Case Study. Verifi’s award-winning CDRN solution helps you prevent chargebacks with no IT hassles. Chargebacks are costly and painful, but they can be prevented. Verifi’s innovative Cardholder Dispute Resolution Network (CDRN) is a patented and award-winning chargeback management program that protects your payments and helps you stop … [Read more...]

How to Detect Chargeback and CNP Fraud: 10 Telltale Signs of a Fraudulent Order

Protect your business with the 10 warning signs of online fraud and chargeback or card not present fraud activity. There’s one imperative question you need to ask about your business: How much are chargebacks really costing us? If you’re not comfortable with the answer, it may be time to take another look at your fraud prevention strategy and what may need to change or improve. It’s tempting to equate business success with order volume and err … [Read more...]

Balance front-end and back-end fraud protection for total chargeback protection

When thinking about total chargeback protection, pre-sale fraud prevention tools are important – and essential. But even with increased risks and vulnerabilities during the holidays , merchants should take care not to overreact when it comes to boosting front-end protection. Too much pre-sales fraud prevention can quickly translate to reduced conversions - no one wants to turn good sales away. If you want to keep more legitimate sales and … [Read more...]

Your Fraud Prevention Feedback Loop and Chargebacks

How do you know how much fraud prevention is enough? Payment fraud if a rampant problem on the internet that is only expected to grow. As fraud prevention strategies and technology improve so does the sophistication of fraudsters. Merchants need to act before fraud happens, but not entrench themselves in set solutions. Jeremy Waxman, our VP of Product, notes the importance of using a fraud prevention feedback loop: “When merchants react to … [Read more...]

Chargebacks – a valuable feedback loop for fraud prevention

Chargebacks happen. Chargebacks were invented to prevent identity theft and merchant fraud from costing honest customers. While they are still used for legitimate purposes, many chargebacks are due to friendly fraud. The holidays are especially sensitive for merchants – chargeback volumes can spike by as much as 50% during this time of year. Rather than trying to prevent every single chargeback – a move that is certain to significantly dent … [Read more...]

Removing Human Error in Stopping Chargebacks

So much of life is routine. On most days, many of us wake up at a set time to go to a job; we work a planned schedule; we commute a predetermined route both ways. On top of that, we program our morning coffee to brew at a certain time, set thermostats to turn on when we’re close to home after work, and even push a button to get our car to drive itself when possible. We have achieved this level of automation because doing so takes care of marginal … [Read more...]

Say “No” to Chargebacks with Pre-Dispute Solutions

Chargeback representment, the process of responding to chargebacks to recover revenue, places significant demand on sellers’ internal resources. The process can be time-consuming and costly, where directing expenses on staff, information gathering, and communications with multiple parties would be better directed toward product and service development to grow a greater customer base. Fortunately, Verifi’s pre-dispute solutions can help sellers … [Read more...]

Avoiding the Holiday Chargeback Blues

Although the holiday shopping season starts earlier every year, the transaction frenzy really begins with the sales juggernaut of Black Friday and Cyber Monday. According to an Adobe Analytics survey, 70% of responding U.S. consumers planned to shop over this year’s four-day period beginning the day after Thanksgiving. For the second year in a row, Cyber Monday edged out Black Friday as the “go to” day for online deals, with almost 10%* more … [Read more...]

Using Customer Data to Manage Chargebacks

Using Your Customer Data to Manage Chargebacks Chargebacks and disputes are a part of doing business, but they don’t have to be handled at the cost of doing business. Most merchants already have the tools to prevent disputes and recover losses from chargebacks, and all it takes is a little strategy and time to protect and recover revenue. To win any case, whether in court or a payments dispute, you need facts. Merchants have access to an … [Read more...]