Both credit card fraud and debit card fraud are huge threats to merchants. The good news is that this fraud can be prevented with the right approaches, technologies, tools, and awareness. The key to preventing card fraud is understanding how it happens and then reviewing your business systems to identify your risk areas. Knowing this […]
Card-not-present, or CNP, transactions represent a major component of nearly every merchant’s revenue stream. CNP transactions happen when a customer buys a product or service with a credit or debit card over the phone, online, or through the mail. Today’s buyers like the ease of use that comes with entering their credit card data and […]
The fraud landscape is a moving target, and this means that merchants must be ever vigilant against fraud threats. A great deal of merchant focus is on stopping friendly fraud, and while this is a key area of fraud traffic, other fraud methods should not be overlooked. Card testing fraud is one such fraud method […]
Shoppers, particularly holiday shoppers, love eGift cards. Everything about eGift cards points to easy: easy to buy, easy to gift, and easy to redeem. For merchants, this all adds up to booming eGift card sales during holidays and special occasions such as Mother’s Day. However, for both merchants and shoppers, eGift cards can lead to […]
The busiest time of the year is here, and there is nothing quite like the holiday shopping season for merchants. The boon in sales during November and December is vital for most merchants in logging a successful year in targeted revenue. However, along with the fun and frivolity of the holiday season comes the post-holiday […]
For many merchants, the chargeback process is overwhelming, exhausting, and simply impossible to understand. However, this doesn’t need to be your reality. In this article, we dig into the chargeback process, looking at who is involved, how the process works, and some thoughts on how to improve the chargeback process. At the end of this […]
Debit card fraud is real and it’s going on all the time. While EMV technology and consumer preference of credit cards over their debit cards is contributing to lower fraud numbers, the reality is that debit card fraud is still a real threat. With a focus on digital security threats, hacking, and credit card security, […]
Many companies would like you to believe that chargeback management is a complicated and onerous process. We’re not like other companies. We want you to know what we know about chargeback management so you can make smart, informed decisions about protecting your revenue. Feel confident knowing that you have the knowledge to make informed decisions […]
When most people think of fraud, they think of credit card fraud, security breaches, and online theft of digital data. While there are strong reasons for this increased attention to CNP-related fraud, merchants and customers should not forget the threat of debit card fraud. Many people have a story about a friend who swiped their […]
Merchants need customers. This is a simple fact of business. The challenge for merchants is in attracting and then keeping these customers. Building customer loyalty and convincing these customers to trust the brand are key in customer retention. This hoped-for longevity often hinges on the first contact the customer has with the merchant. This often […]