Los Angeles, March 18, 2019 – Verifi, Inc., the industry-leading provider of end-to-end payment protection and risk management solutions, has launched a new service for merchants to take control and fight chargebacks with in-house dispute management. Self-Service Chargeback Representment is built on 13 years of Verifi expertise to help merchants efficiently and effectively reclaim profits lost to disputes. Chargebacks cost merchants more than … [Read more...]
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Verifi’s Cardholder Dispute Resolution Network Passes Two Million Resolved Chargeback Cases in 2018
Proven solution to Help Merchants Protect Profits and Help Issuers Lower Operational Expenses as E-Commerce Surges LOS ANGELES, CA – With 2018 holiday sales in e-commerce expected to grow 15%1 to a new record, Verifi, Inc. today announced that its Cardholder Dispute Resolution Network™ (CDRN®) successfully resolved two million disputes, year to date, in 2018, on top of 76% growth in 2017. CDRN enables strong partnerships and collaboration … [Read more...]
Solving the Chargeback Triangle
We are now past the half-way mark of 2018 – a time of year you might think merchants can be less concerned with handling disputes and chargebacks than during the holidays and the weeks that follow when their dispute rates tend to spike. The reality is that merchants are impacted by transaction disputes and the adverse effects of chargebacks all year ‘round. Verifi recently commissioned a report titled “The Chargeback Triangle,” which examined … [Read more...]
Partners: payments industry’s DNA – Part 2
Partnership models between merchant level salespeople (MLSs) and their customers are changing. At a time when most business owners can easily set up payment processing, merchants are seeking partners with tools and resources that can help them compete with large retail chains. Payments analysts have observed that processing is a small component of trending products and services. The Green Sheet asked leaders from various payments industry … [Read more...]
Partners: payments industry’s DNA – Part 1
Every handshake between a merchant level salesperson (MLS) and a customer reflects a heritage of payments industry partnerships. Card brands and issuers, acquirers and merchants, technology companies and third-party service providers collectively form a complex network of partners driving today's fast, secure electronic transactions. The Green Sheet asked leaders from various industry sectors how they choose partners and create profitable, … [Read more...]
Collaborations Reduce Chargebacks, Study Finds
A Javelin Strategy & Research study, underwritten by Verifi and published in May 2018, cites communication gaps as a leading cause of disputes and chargebacks. The 36-page report, titled The Chargeback Triangle, examines chargeback costs and impacts while demonstrating how to prevent chargebacks by resolving open issues. In 2017, chargeback volumes reached $31 billion, including $19 billion in merchant losses and $12 billion in issuer … [Read more...]
Verifi Named “Best Chargeback Management Program” at Card Not Present (CNP) Expo – Sixth Year in a Row
Verifi’s Ongoing Commitment to Innovation in Payments Protection Recognized with One of the Industry’s Highest Honors Los Angeles (May 31, 2018) – Today, Verifi announced that for the sixth consecutive year they have been awarded “Best Chargeback Management Program” at the 2018 Card Not Present Expo, held this year in Orlando, Florida. Verifi was one of many nominees from around the globe evaluated in this year’s competition. This award … [Read more...]
Verifi Chargeback Management Assistance
Giving cardholders the right to dispute a payment and receive reimbursement for goods and services because they were not ordered, or not what they were professed to be, helped Visa and Mastercard develop and protect their brand equity when introduced in the early days of the bank card industry. However, the dispute and chargeback process creates expensive operational problems for merchants and issuers. Some studies put the number of illegitimate … [Read more...]
Verifi Issues Eye-Opening Report Illustrating the Damaging Effects of Chargebacks
$31 Billion Chargeback Problem Facing Consumers, Merchants & Issuing Banks LOS ANGELES, CA – May 14, 2018 – Today, Verifi issued a new report that highlights the urgent need for collaboration between merchants, issuing banks and consumers. This in-depth analysis brings to focus the alarming scope and lasting effects that disputes and chargebacks present throughout the card payments ecosystem. Verifi commissioned the report with Javelin … [Read more...]
Verifi Appoints Gabe McGloin to Head of International Merchant Sales & Business Development
Key Hire in Company’s International Expansion Will Expand Product Reach for Company’s Award-Winning Dispute & Chargeback Prevention Services LOS ANGELES, CA (May 8, 2018) – Verifi, the leading provider of payment and risk management solutions for card-not-present (CNP) merchants, has appointed Gabe McGloin as Head of International Merchant Sales and Business Development. Gabe joins Verifi at a time as the company expands internationally … [Read more...]
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