Verifi’s Cardholder Dispute Resolution Network (CDRN) Receives Top Honors for 3rd Time, Follows Record Company Growth & Global Expansion
LOS ANGELES, CA – May 24, 2016 –Verifi, Inc., the leading provider of payment and risk management solutions for card-not-present merchants, today announced the company has been named the #1 Chargeback Prevention Service by TopCreditCardProcessors.com for May 2016. This is the third time Verifi’s Cardholder Dispute Resolution Network (CDRN) has topped this list of “Top 10 Chargeback Prevention Services” and follows record company growth and global expansion.
The ranking is determined by a panel of 380 reviewers and customers who evaluate chargeback prevention services to determine the best solutions. Each service is judged on five criteria: automation, accuracy, support, reporting and training. The process involves a month-long benchmarking of the best contending services and an examination of each solution’s client communications and references.
“We are thrilled to be honored for a third time,” said Matthew Katz, founder and CEO of Verifi. “We’ve been hard at work improving our services and expanding our worldwide footprint and it’s incredibly gratifying to be recognized for it.”
Verifi’s CDRN has enjoyed year-over-year growth since its launch in 2007 and recently announced an increase of 117% in fraud dispute issuer participation, a 50% increase in issuers supporting non-fraud disputes along with a 113% increase in new account adoption of this award wining service. Additionally, Verifi’s global expansion included recent appointments of key executives to further develop and execute the company’s international expansion in the UK, EU and EMEA regions.
CDRN’s unique and patented, closed loop process directly integrates with top issuers and provides unmatched service quality and accuracy for merchants and issuers to resolve disputed payments and dramatically minimize chargebacks and cardholder dissatisfaction. Providing merchants visibility into fraud and non-fraud customer disputes in near real time, CDRN’s closed loop process affords the highest level of true chargeback protection while avoiding false positives that result in lost sales, increased manual review time and decreased profits.
Verifi, an award-winning provider of end-to-end payment protection and management solutions, was founded in 2005 to help merchants effectively manage the payments challenges they face every day. Verifi helps merchants safely process payments, combat fraud, prevent and resolve costly chargebacks, as well as increase billings and keep loyal customers. Our best-in-breed solutions and white glove support are trusted by a wide range of industries from emerging companies to the Fortune 500. Headquartered in Los Angeles, California, we process more than $20 billion transactions annually and currently serve more than 12,000 accounts globally. For more information, visit: www.verifi.com.
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