Issuers: Reduce Chargeback Disputes and Related Operating Expenses

Get the product sheet and see how to reduce chargeback disputes today

Quickly resolve fraud and non-fraud billing inquiries, avoid the cost of chargebacks and provide a superior customer experience. NO FEE for Issuers to participate!

When customers bypass the merchant and contact you directly to resolve a dispute, you lose time and money. Disputes are expensive to manage and write-offs and arbitration are costly – arbitration cases alone can cost $250 to $750 each.

Take back control and reduce chargeback disputes, expenses and time – at NO COST  

Verifi’s Cardholder Dispute Resolution Network™ (CDRN®) connects you directly with participating merchants to enable near real-time collaboration in resolving both (credit and debit) fraud and non-fraud disputes quickly.

Although the process is simple, the benefits add up quick:

• Lower operating expenses and regain resource time – our proprietary network enables the direct exchange of information and feed back loop between Issuers. The result – disputes can be resolved with certainty before they become chargebacks
• Reduce small balance write-offs – permanently resolve the cardholder dispute by refunding settled transactions or voiding unsettled authorizations
• Support your reputation and brand – manage disputes promptly to reduce cardholder dissatisfaction and potential loss in purchase volume
• Stop incremental expenses which result from chargebacks – stops subsequent billings that create even more chargebacks and lower costs associated with resulting representments and card association fees.
• Comprehensive coverage – mitigates both fraud and non-fraud dispute reason codes

Expand your benefits with our growing merchant network – Emerging to Fortune 500 clients choose our solutions to protect their business. With triple digit growth and supporting over 8,900 accounts, our credibility, business development efforts and flexible integrations options allow s to board new merchants easily

SO SIMPLE, SO EASY… AND NO COST TO OUR ISSUER PARTNERS.

There is NO COST for Issuers to use CDRN and our flexible integration options include an Online Portal, API or Batch file so you can streamline dispute management right away without IT support. Talk to us, we’re happy to walk you through the integration process so you can be up and running quickly.