Chargebacks are costing your online business many thousands or millions of dollars each month.
Are you doing everything you can to recover chargebacks?
Chargebacks occur when a cardholder disputes a merchant charge, resulting in a debit to the retailer’s account. Regardless of whether or not the chargeback is successful, the merchant is charged a fee by the issuing bank. Merchants with a high ratio of chargebacks to transactions may also receive additional fines and or run the risk of losing their payment processing privileges altogether. According to the JP Morgan 2012 Online Fraud Report, merchants reported losing an average of $3.4 billion to online fraud. Chargebacks account for about 41% of those losses.
Do you know how many hundreds, thousands or even millions of dollars in chargebacks your business could realistically recover?
Let us help you get a handle on your loss and recommend ways to improve and protect your card-not-present revenue. Simply complete the form on the right to get a free assessment and learn your true chargeback costs. We’ll also provide tips to improve your chargeback processes and our latest white paper titled “Millions Are At Stake, Are You Claiming Your Share?”
While chargebacks cannot be entirely eliminated, they can be managed effectively. The chargeback process allows for merchants to represent and dispute chargebacks they believe are fraudulent or inappropriate by presenting compelling evidence to the issuing bank that proves the chargeback should be reversed.