2024 holiday sales are expected to increase as much as 3.5% over 20231
Merchants anticipate escalated sales during the holiday season, but after the hustle and bustle subsides, they should be prepared for increased dispute volumes that naturally coincide with elevated sales volumes.
19%
average annual revenue from the holiday shopping season.2
40%
of online consumers have admitted to committing friendly fraud3
36%
of consumers would consider committing friendly fraud again3
Check out Verifi’s free educational tools to help merchants retain revenue and prepare their business for the seasonality of disputes.
The Holiday Post-Season Dispute Guide
In it you’ll find:
- How to adjust your return and shipping policies to accommodate for an extended holiday season.
- Which key data points to collect to protect against friendly fraud and prove sales are legitimate
- Tools to help manage elevated dispute volumes
WEBINAR: Disrupting Disputes’ Downstream Effects
In our Verifi+ Session, chargeback experts will share best practices for combatting disputes and how you can prevent the negative downstream effects that can even impact your ability to process payments.
2024 Global Fraud & Payments Report
In it you’ll find:
- The scale and type of fraud seen in the global marketplace.
- How fraud changes based on the size of the business.
- A robust set of performance benchmarks that merchants can use to help optimize their fraud management and prevention practices.
Sources:
1NY Times – https://www.nytimes.com/2024/10/15/business/holiday-sales-growth.html
2National Retail Federation – https://nrf.com/research-insights/holiday-data-and-trends/winter-holidays/winter-holiday-faqs
