Disputes affect us all differently — Join us to see how in our upcoming webinar

We all have the same goal – minimize disputes. But how are fellow businesses managing, reporting on, and analyzing them?

How customers are disputing – and why – is rapidly changing. Today, sellers must dig into their analytics platforms to gain greater learnings about why their customers are really disputing. Is that really a fraudulent transaction – or are there reasons to believe that first-party fraud, friendly or family fraud, or unrecognized transactions are at play?

A panel of Verifi partners from different industry verticals will share unique dispute challenges they overcame, key findings, and how their perception of disputes has changed.

We’ll explore:
• What the most common dispute response codes are – and why
• How disputes vary based on vertical, product type, and payment model
• Forthcoming changes that will positively affect the dispute ecosystem

 

Contact Us Now

More Webinars & Events


Live Webinar

May 22, 2024: Layering Your Dispute Strategy to Protect Against Loss and First-Party Misuse

Disputes have historically been a costly and frustrating reality for many online businesses. They can be caused by various reasons, such as fraud, customer dissatisfaction, technical errors, or friendly fraud also known as first-party misuse.  According to a recent report by Juniper Research, chargebacks are expected to cost merchants $130 billion by 2023, up from […]

See Details

Recorded Webinar

How to quickly resolve pre-disputes with post-purchase solutions

Register to join our webinar on March 6th today! When issues arise with a transaction post purchase, merchants should be able to resolve the issue quickly and easily while exceeding their customer’s expectations  Disputes play an integral role in the post-purchase experience, but often present challenges to merchants. With CDRN now live on the Verifi […]

See Details

Recorded Webinar

New Year, New You! Keeping a healthy risk profile 

You’ve done all you can to secure the sale, the customer has received what they purchased and now your focus is growing your revenue. But what happens if there is an issue with the purchase after is complete?   Verifi and Visa have been building solutions and processes to promote a balanced and equitable payment ecosystem. […]

See Details