Resolve transaction disputes quickly
Keep your customers happy while keeping your fraud and transaction dispute ratios healthy.
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Add transaction dispute management to your fraud prevention suite of tools
Choose which transaction disputes to resolve using the Verifi portal and avoid the downstream chargebacks.
Keep transaction dispute ratios in check
Chargebacks resolved in the pre-dispute stage do not affect merchants’ Visa dispute ratio*, removing processing risks.
Keep your customers happy
Extend your customer service through the issuer, supporting a better customer experience.
Gain control of your transaction disputes
Resolve pre-disputes earlier in the process and control which disputes to resolve with a credit.
Easy-to-use web portal
View all your transaction pre-disputes across merchant accounts and build reporting within the Verifi | One portal.
Simple Onboarding
Getting started with Verifi’s RESOLVE solution is as easy as providing the descriptor information furnished by your merchant account provider or acquirer.
* Acquirers may have their own risk assessment parameters, and may levy fees based on such parameters regardless of a seller meeting Visa’s dispute ratio target