At Verifi, we are committed to working with our clients to ensure the solutions we provide help you solve your toughest payments challenges. We’re thrilled to announce a new reporting feature on the Verifi | One™ platform, enabling you to access real-time details on your chargeback representment activity. Designed exclusively for clients using our Dispute Management services, the new interactive reporting feature on the Verifi | One platform provides visibility to dashboards designed to answer your most important questions around dispute activity, and reinforce the value Verifi is delivering through recovered sales.
Simple but Powerful
Built to provide an intuitive dashboard format, each report is designed with a consistent look-and-feel that allows you to easily scan and absorb information. Working with our in-house chargeback analysts, we have curated the views to be more powerful, straightforward, and relevant. Key Performance Indicators (KPIs) are at the top of every report, followed by trending data allowing you to track performance based on customizable dates and easily adjustable filters.


  • Dynamic Filtering Gain even deeper insight with easy access dynamic filtering. Adjust your reports on-the-fly to see breakdowns of your data by reason code, MID/Merchant account, product, service groups, etc.
  • Hover Over Tool-Tips Reveal additional context behind the data elements by simply hovering over the displayed charts and graphs..
  • Seamless FlowFind the information you need quickly and easily with data curated to capture every aspect of the representment cycle – from initial dispute submission to recovery results.
  • Dashboard-Style Format Your chargeback representment data is pulled into an intuitive dashboard with a reporting style that is simple to digest. All reports can be exported in a PDF format for you to share with your team.

The report types consist of:

With on-demand access to these reports, you have 24/7 visibility to the key metrics that help drive more accurate management of your business.
We’ll be reaching out to all existing chargeback representment clients in the coming weeks to enable access to the Verifi | One platform and provide a complimentary guided training to ensure optimal use. Stay tuned! There is much more to come on the Verifi | One platform to assist you in optimizing dispute management for your business.
Can’t wait to get going? Reach out to your dedicated relationship manager today!