Category: Credit Card Fraud

How can I prevent card-not-present chargebacks?

A card-not-present (CNP) transaction is when a cardholder makes a purchase away from the point of sale (online, phone, etc.), and the merchant doesn’t have access to the physical card used. While a cardholder dispute could come from not recognizing the charge on his or her statement (which can be relatively easy to resolve without […]

Why do chargebacks occur and what can I do to prevent them?

Chargebacks happen when a cardholder disputes a merchant charge. The issuing bank then debits the merchant’s account for the amount of the transaction. Even if a chargeback is reversed, the merchant is charged a fee by the issuer and may face additional fines and penalties. Merchants who receive too many chargebacks increase their chargeback ratio, […]