Can TC40 data be used for chargeback prevention?

A TC40 file contains more than just chargeback occurrence information, and it is often not helpful to merchants in reducing and preventing chargebacks. Additionally, TC40 filings only include claims by cardholders of fraud, not necessarily a dispute or chargeback. Open-loop services offering chargeback alerts based on TC40 data contribute to double refunding, false positives and […]

Where does TC40 data come from?

Issuers file a TC40 claim every time a cardholder claims fraudulent activity. These reports are sent to card brands on a daily basis, and shared with other issuers, acquirers and merchants. Encompassing all claims of fraud (not just chargebacks), TC40 data can help merchants identify their fraud risks and adjust their policies and strategies to […]

What is TC40 data?

When a customer makes a fraud claim, their card-issuing bank generates a TC40 data claim. This claim is sent to your acquirer, any other issuing banks, and credit card brands including Visa and MasterCard. You are not initially notified of this TC40 data claim. The TC40 data claim report includes: Merchant details. Bank details for […]

What is tokenization?

Tokenization is a security measure that replaces sensitive account and card information with a non-sensitive token or placeholder. This token is then used as an identifier during the payment process. The token can only be traced back to the original account or card data with a master key as a part of the tokenization system. […]

What is PCI-DSS?

The Payment Card Industry Data Security Standard (PCI DSS) is an accepted system of policies and standards used by merchants, point-of-sale vendors, financial institutions and developers involved with payment processing infrastructure. The goal of the PCI DSS is to create, help implement and enforce industry standards to protect cardholder data. The PCI DSS Council was […]

What is EMV?

Simply put, EMV stands for: Europay, MasterCard, and Visa. But this simple acronym definition doesn’t truly answer the question: What is EMV? To help you better understand EMV and its implications and complications for merchants, we’ve put together some quick facts that will help you learn more about this fairly new technology. EMV is a […]

What is Address Verification Service (AVS)?

The Address Verification Service (AVS) is a fraud prevention system that, when used effectively, can help to limit fraud and chargebacks. AVS works to verify that the address entered by the customer is associated with the cardholder’s credit card account. AVS is a MasterCard service designed to stop CNP fraud; however, it is widely used […]

What is 3D Secure?

3D Secure is a security protocol that is designed to provide an additional layer of security for online credit card and debit card transactions. This protocol was created by Arcot Systems (now CA Technologies) and was first used by Visa to provide improved security for Internet payments. It’s likely that you have heard of programs […]