Chargebacks & Disputes FAQ
- Why did I receive a chargeback?
- How do billing and shipping mismatches cause chargebacks?
- How to Dispute a Chargeback?
Reasons and Reason Codes
Reporting and Investigation
12 ArticlesCredit Card Fraud
Card-Not-Present (CNP) Fraud
- How can I prevent card-not-present chargebacks?
- Why does online fraud occur?
- Why is my business experiencing fraud?
Prevent and Reduce Fraud
6 ArticlesOnline Payments Systems
Payment Gateways and Processors
- How do online payments work?
- What is a payment gateway?
- What is a payment processor and how does it impact winning chargebacks?
9 ArticlesCard Monitoring Programs
- How does the MasterCard monitoring program work?
- How is the required MasterCard chargeback threshold ratio calculated?
- How is the MasterCard Monitoring Program enforced and fees assessed?