Chargebacks & Disputes FAQ

Can TC40 data be used for chargeback prevention?

A TC40 file contains more than just chargeback occurrence information, and it is often not helpful to merchants in reducing and preventing chargebacks. Additionally, TC40 filings only include claims by cardholders of fraud, not necessarily a dispute or chargeback. Open-loop services offering chargeback alerts based on TC40 data contribute to double refunding, false positives and chargebacks that could have been prevented.

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