Chargebacks & Disputes FAQ

How is the required Visa chargeback threshold ratio calculated?

Visa divides the total number of chargebacks in the current month by the number of transactions in the same month.*

Example:

100 (June chargebacks) / 5,000 (June sales transactions) = 0.02 or 2%.

 

*https://usa.visa.com/dam/VCOM/download/about-visa/15-April-2015-Visa-Rules-Public.pdf

Learn More About Verifi Now


Submit this form to receive product information and relevant marketing communication. You may opt out of receiving future marketing materials at any time by clicking here. See our Privacy Policy.