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"We founded the company with one basic premise - to help our clients protect their payments and boost their profits."
—Matthew Katz, CEO and Founder
Prevent and resolve costly chargebacks, increase your billings, build brand loyalty, and process your payments end-to-end with secure and easy-to-use technology.
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Trusted by emerging companies to the Fortune 500, Verifi works with a wide range of industries, including top omni-channel and e-commerce merchants to maximize payment yield across the entire transaction lifecycle.
In the case that a merchant chooses to fight a chargeback, there may be a difference between the chargeback amount and representment amounts. Neither may be equivalent to the full transaction amount. In some cases, cardholders may opt to file a partial chargeback, rather than a full chargeback. This can happen if the cardholder claims they only received a portion or part of the goods/services ordered or if they only object to/dispute a part of the goods/services purchased, or if the cardholder is claiming the merchant overcharged for the goods/services. In the last case, the cardholder may only dispute the excess amount charged by the merchant.
Similarly, representment amounts can be different from that of the original transaction. According to Visa, the representment amount must be either:
Equivalent to the amount of the original transaction
A corrected amount for the original transaction
A partial amount that is deemed enough to remedy the original chargeback (in the case of second chargebacks)*
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