First-party misuse
challenges merchants
every day
See how by reviewing Verifi’s white paper
Get White Paper
Friendly fraud is growing. 62% of merchants reported an increase in occurrence between 2021 and 2022. Download Verifi’s white paper, Sizing Up the Impact of CNP Fraud Disputes to discover merchant perspectives on first-party misuse.
38%
of merchants agree using the right data is a top fraud management challenge
81%
of merchants use notification & visibility approaches to combat first-party misuse
#1
driver of first-party misuse is customers attempting to obtain free goods
Verifi’s white paper, Sizing Up the Impact of Fraud Disputes, offers an in-depth perspective on how illegitimate disputes caused by first-party misuse disrupt merchants and cost enormous amounts of money.
In it, you’ll find:
- How friendly fraud presents itself to different types of merchants
- Most common causes of first-party misuse
- How merchants combat first-party misuse
Related materials
2023 Fraud and Payments Report
2022 Fraud and Payments Report
