There is nothing “friendly” about friendly fraud.
The negative impact of friendly fraud on businesses is doubly painful, because not only do businesses lose the merchandise, but they don’t get the revenue from the sale. Yet, some of it can be prevented. Often times, there are indicators which may help identify when fraud is happening, too.
Being informed and aware of common fraud indicators and best practices should be top priority when it comes to protecting your business. Fighting friendly fraud isn’t always easy, especially with card-not-present transactions, but you can help prevent it.