Recover Revenue
Streamlined Dispute Processing
with VROL

End-to-end Simplified Dispute Management

Visa Resolve Online (VROL) is Visa’s end-to-end dispute management platform. For Issuers, it is the final step in resolving a cardholder dispute through a comprehensive workflow-based solution. It covers all dispute types in accordance with Visa rules.

Visa Resolve Online (VROL)

VROL provides a workflow-based dispute processing platform for end-to-end management of all disputes ​

  • Available to all Visa issuers  ​
  • Streamlined dispute intake process ​
  • Funds movement managed through VROL Financials

Benefits of Dispute Processing

Simplify Dispute Management and Improve Cardholder Service

  • Take advantage of pre-dispute solutions offered by Verifi directly in VROL
  • Multi-branded option for whichever network the transaction was processed
  • VROL applies edits where necessary, avoiding rework
  • Connect via simplified User Interface, or APIs (Real-Time System Interface)

Learn How VROL Can Simplify Dispute Management

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