RESOLVE Disputes​

Stop disputes on your terms with​ CDRN® and RDR

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Quick and easy pre-dispute resolution​

Resolve pre-disputes before they become chargebacks to better manage​
your payment risk and reduce fees.

CDRN – Cardholder Dispute Resolution Network

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Improve dispute ratios*

Resolving pre-disputes with a cardholder credit does not count against Visa’s dispute ratio – merchants with high dispute ratios see immediate results!

Reduce operational needs

Optimize your process to reduce disputes with low recovery rates.

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Eliminate over-refunding

Resolved pre-disputes are not eligible for future disputes.

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Increase dispute visibility

Our reports are easily adaptable to suit merchant reconciliation needs

RDR – Rapid Dispute Resolution

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Control dispute ratio

Enhanced control of dispute resolution through Merchant-initiated case review

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Global Issuer Network

Coverage on major non-Visa card brands (Mastercard, Discover and American Express) with CDRN

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Reduce Costs

Avoid costly fees, fines, penalties and potential loss of processing privileges

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Greater Control

Enhanced control of dispute resolution through Merchant-initiated case review

Don’t Let Disputes Become Chargebacks

Verifi’s RESOLVE Solution lets your business resolve fraud and non-fraud disputes at the pre-dispute stage to stop chargebacks from ever occurring.


Get in Touch with us

Global Network of Issuers

Verifi’s RESOLVE Solution connects your business to a global network of Visa and non-Visa issuers.

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200+

Acquirers & Processors

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160+

Countries & Territories

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50+

Funding Currencies

Customer Stories

Learn how businesses benefit from partnering with us.

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Order Insight Digital In Action

See how collaboration and data sharing in the dispute ecosystem to allow merchants and issuers to prevent disputes before they become chargebacks

Watch Video

2023FraudPaymentsReport

2024 Fraud and Payments Report

Industry research that explores perspectives of consumers, merchants, and issuers on popular payment topics.


Free Download

ResolveSolution

Verifi’s RESOLVE solution

Find the pre-dispute opportunity zone! With Verifi’s RESOLVE solution, issuers can achieve quicker resolution and decrease inbound dispute volumes.


See How it Works

Acquirers may have their own risk assessment parameters, and may levy fees based on such parameters regardless of a seller meeting Visa’s dispute ratio target


Get a free assessment today!
Call us at (323) 655-5789
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