Event

Jan 29, 2023: LUG’s growing forum has been rescheduled to January, 2023

This event focuses solely on how the banking industry can overcome disputes      LUG is back this January to facilitate the much needed discussion on how to remove unnecessary disputes from the payments ecosystem. Verifi will host two speaking engagements, and LUG offers attendees opportunities to create and foster relationships with industry peers, absorb thought […]

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Event

Feb 13, 2023: Merchant Advisory Group, Mid-Year Conference 2023

Join Verifi and MAG in Texas this February! The Merchant Advisory Group Mid-Year Conference comes to San Antonio this February to host a deep dive into the technology of payments, provide networking opportunities and delivery exciting thought leadership. Verifi will be in attendance with a booth to welcome all of the familiar faces to catch-up […]

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Live Webinar

Mar 01, 2023: CE3.0: Are you ready? 

First-party misuse has been a challenge for merchants since the chargeback was created. In recent years, through the increase of CNP spending, the problem has escalated. For merchants, chargebacks present brand reputation damage, operational drain and loss of merchandise. In 2022, Visa announced an update to compelling evidence rules making it simpler for merchants to […]

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Event

Mar 28, 2023: Merchant Acquirer Committee – Level Up, Las Vegas 2023

Join our dispute experts to share knowledge and learn the latest trends    MAC Level Up returns to Las Vegas this March with a jam-packed agenda of the latest thought leadership. Verifi and Visa will be in attendance, sharing dispute trends, fraud and chargeback benchmarks and the latest technology to combat first-party misuse. Don’t miss […]

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Event

Mar 06, 2023: Verifi co-headline sponsors the Merchant Risk Council Spring Conference 2023

Payment and Fraud’s most important conference returns to Las Vegas     The Merchant Risk Council is the payment industries most important payment and fraud conference and Verifi is co-headline sponsor alongside Visa, Cybersource and Cardinal Commerce. This conference has everything – networking opportunities, thought leadership, product demo’s, workshops, research reports and an amazing exhibit hall. […]

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Recorded Webinar

ICYMI: 2022 Was A Big Year For Disputes

Modern consumers are buying online more than ever, which is good news for sellers; but, increased sales transactions can in turn create growth in consumer disputes. These disputes more often than not overwhelm sellers, leading to a bad customer experience.   Card brands and solution providers have advanced dispute rules and technology to improve the dispute […]

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Recorded Webinar

Removing Noise From The Dispute Experience

The payments ecosystem is innovating new technologies and ever evolving by advancing rules and best practices to remove unnecessary disputes from the ecosystem and improve the overall process. Combatting friendly fraud (aka, first-party misuse), resolving disputes before they cause downstream effects, enhancing the customer experience, leveraging data to prevent disputes and utilizing technology to remediate […]

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Recorded Webinar

Building a Recipe for Global Pre-dispute Success

Operating globally brings complexity to your business. One aspect of your business that should not be complex is delivering an exceptional customer experience. In the rare occurrence that something goes wrong in the post-purchase environment, businesses need the perfect recipe to resolve the issue quickly and easily, so they can exceed customer expectations.   Our webinar […]

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Recorded Webinar

Using Automation to Ease Post-Holiday Operations

The holiday season brings increased consumer spending as people shop with good intentions. However, there are instances of remorseful or ill-intentioned shoppers who try to reclaim their funds by way of disputes. In the subsequent months, sellers tend to see a rise in disputes, and issuers experience increased purchase inquiries. The negative side of increased transactions […]

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Recorded Webinar

Resolution Without Borders – Global RDR Expansion

Automated resolution is here. View our webinar to learn how Rapid Dispute Resolution now covers millions of Visa issued cards globally. Disputes play an integral role in the post-purchase experience, but often present challenges to sellers. Quick and easy resolution of disputes has been a pain point for the payments industry, until recently. Listen in […]

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Recorded Webinar

Not All Disputes Are Created Equal

Disputes affect us all differently — Join us to see how in our upcoming webinar We all have the same goal – minimize disputes. But how are fellow businesses managing, reporting on, and analyzing them? How customers are disputing – and why – is rapidly changing. Today, sellers must dig into their analytics platforms to […]

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Recorded Webinar

(Re)Solving the Customer Experience

The dispute process is rapidly changing – join our webinar to learn what it means for you and your customers! Customers expect top-notch service in their transactions with sellers. This same level of service is expected when a customer calls their bank to inquire about a purchase. The dispute process has evolved to become more […]

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Recorded Webinar

The Last Dispute Strategy You’ll Ever Need!

Reducing disputes doesn’t happen in a silo — watch our webinar to learn how to create and execute a robust dispute strategy. Disputes have often been thought of as a cost of doing business. With the rapidly evolving payments landscape, sellers need to re-evaluate their approach to managing disputes. In the past year, in-store shopping […]

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