Modern consumers are buying online more than ever, which is good news for sellers; but, increased sales transactions can in turn create growth in consumer disputes. These disputes more often than not overwhelm sellers, leading to a bad customer experience.

Card brands and solution providers have advanced dispute rules and technology to improve the dispute experience and create efficiencies across the payment ecosystem. In 2022, Verifi increased global coverage of our products and experienced some record-breaking performance.  

Combatting first-party misuse, preventing unnecessary disputes and resolving pre-disputes have become the pinnacle of chargeback mitigation strategies for merchants worldwide. Our webinar reviews how these strategies impact merchants, the growth and performance of disputes in 2022 and what lies ahead for future of disputes. 

Key takeaways:  

  1. Dispute best practices including data sharing, refund optimization and automated resolution strategies  
  2. Growth and adoption of pre-dispute solutions globally and future activations to support a better customer experience  
  3. Compelling Evidence evolution and technical implementation for improved deflection of confirmed first-party misuse  


Contact Us Now


Gabe McGloin
VP, International Sales, Verifi

Bibek Das
Product Director, Verifi

Melanie Davis
Director, Visa

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Recorded Webinar

New Year, New You! Keeping a healthy risk profile 

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Compelling Evidence 3.0 In Action 

Compelling Evidence 3.0 was launched in April and since then both pre-dispute and pre-arbitration have seen strong adoption, providing deflection and representment benefits to merchants globally. Our webinar shared the results these benefits have realized and provide an update from clients live on Systematic Dispute Deflection.    Presented by Verifi’s dispute experts and joined by a […]

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