Fraudsters don’t play fair and the effects on merchants large and small can be devastating. But with the right tools in place, you can turn the tables. For example, it’s now possible for merchants to deflect confirmed friendly fraud disputes.
With the introduction of Compelling Evidence 3.0 and recent changes to the Visa Acquirer Monitoring Program (VAMP), Visa is helping to create a more equitable dispute framework by empowering merchants to manage skyrocketing first-party misuse.
Since the launch of these changes, merchants globally have successfully deflected tens of millions of dollars in disputes—money that would have previously been lost to fraudsters. Compelling Evidence 3.0 has given merchants some control over how first-party misuse affects their customer relationships. And VAMP provides early warnings to merchants and acquirers in cases of growing risk, giving them an opportunity to prevent and resolve fraud and chargebacks before they escalate into more serious problems.
This session delves into the intricacies of payment risk, chargebacks, and cardholder identity, offering comprehensive insights into how data can bridge the gap between secure transactions and reduced risk.
