Join our next Verifi+ Session on March 26 at 9am PT to Level Up Your Dispute Operations    Register Now

Disputes affect us all differently — Join us to see how in our upcoming webinar

We all have the same goal – minimize disputes. But how are fellow businesses managing, reporting on, and analyzing them?

How customers are disputing – and why – is rapidly changing. Today, sellers must dig into their analytics platforms to gain greater learnings about why their customers are really disputing. Is that really a fraudulent transaction – or are there reasons to believe that first-party fraud, friendly or family fraud, or unrecognized transactions are at play?

A panel of Verifi partners from different industry verticals will share unique dispute challenges they overcame, key findings, and how their perception of disputes has changed.

We’ll explore:
• What the most common dispute response codes are – and why
• How disputes vary based on vertical, product type, and payment model
• Forthcoming changes that will positively affect the dispute ecosystem

 

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More Webinars & Events


Live Webinar

Mar 26, 2025: Level up your dispute operations

Disputes are often underplayed as a business issue, with understaffed teams and responsibilities for dispute operations falling to a wide variety of teams. What if there was a solution to centralize and streamline your dispute operations? Disputes play an integral role in the post-purchase experience, but often present challenges to merchants. With our Verifi | […]

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Recorded Webinar

Disrupting Disputes Downstream Effects

Disputes can impact more than just your revenue, the ever-changing fraud landscape makes it difficult for merchants to stop fraudsters.   Fraud attacks are continuously changing. From card testing to account takeover, and even coupon abuse, fraud attacks are getting more complex and unpredictable. The continued metamorphosis of fraud and disputes presents challenges for all businesses […]

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Recorded Webinar

Compelling Evidence 3.0 and Dispute Deflection – One Year Later  

Visa Compelling Evidence 3.0 was launched with the aim of creating a fair and equitable dispute ecosystem by balancing the first-party misuse scales.    Since launch, global merchants have successfully deflected tens of millions of dollars’ worth of pre-disputes. Money that would have previously been lost to fraudsters. The beauty of Compelling Evidence 3.0 is that […]

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