Disputes affect us all differently — Join us to see how in our upcoming webinar

We all have the same goal – minimize disputes. But how are fellow businesses managing, reporting on, and analyzing them?

How customers are disputing – and why – is rapidly changing. Today, sellers must dig into their analytics platforms to gain greater learnings about why their customers are really disputing. Is that really a fraudulent transaction – or are there reasons to believe that first-party fraud, friendly or family fraud, or unrecognized transactions are at play?

A panel of Verifi partners from different industry verticals will share unique dispute challenges they overcame, key findings, and how their perception of disputes has changed.

We’ll explore:
• What the most common dispute response codes are – and why
• How disputes vary based on vertical, product type, and payment model
• Forthcoming changes that will positively affect the dispute ecosystem

 

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Operating globally brings complexity to your business. One aspect of your business that should not be complex is delivering an exceptional customer experience. In the rare occurrence that something goes wrong in the post-purchase environment, businesses need the perfect recipe to resolve the issue quickly and easily, so they can exceed customer expectations.   Our webinar […]

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Recorded Webinar

Using Automation to Ease Post-Holiday Operations

The holiday season brings increased consumer spending as people shop with good intentions. However, there are instances of remorseful or ill-intentioned shoppers who try to reclaim their funds by way of disputes. In the subsequent months, sellers tend to see a rise in disputes, and issuers experience increased purchase inquiries. The negative side of increased transactions […]

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Recorded Webinar

Resolution Without Borders – Global RDR Expansion

Automated resolution is here. View our webinar to learn how Rapid Dispute Resolution now covers millions of Visa issued cards globally. Disputes play an integral role in the post-purchase experience, but often present challenges to sellers. Quick and easy resolution of disputes has been a pain point for the payments industry, until recently. Listen in […]

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