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Disputes affect us all differently — Join us to see how in our upcoming webinar

We all have the same goal – minimize disputes. But how are fellow businesses managing, reporting on, and analyzing them?

How customers are disputing – and why – is rapidly changing. Today, sellers must dig into their analytics platforms to gain greater learnings about why their customers are really disputing. Is that really a fraudulent transaction – or are there reasons to believe that first-party fraud, friendly or family fraud, or unrecognized transactions are at play?

A panel of Verifi partners from different industry verticals will share unique dispute challenges they overcame, key findings, and how their perception of disputes has changed.

We’ll explore:
• What the most common dispute response codes are – and why
• How disputes vary based on vertical, product type, and payment model
• Forthcoming changes that will positively affect the dispute ecosystem

 

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More Webinars & Events


Live Webinar

Sep 25, 2024: Compelling Evidence 3.0 and Dispute Deflection – One Year Later  

Visa Compelling Evidence 3.0 was launched with the aim of creating a fair and equitable dispute ecosystem by balancing the first-party misuse scales.    Since launch, global merchants have successfully deflected tens of millions of dollars’ worth of pre-disputes. Money that would have previously been lost to fraudsters. The beauty of Compelling Evidence 3.0 is that […]

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Recorded Webinar

Layering Your Dispute Strategy to Protect Against Loss and First-Party Misuse

Disputes have historically been a costly and frustrating reality for many online businesses. They can be caused by various reasons, such as fraud, customer dissatisfaction, technical errors, or friendly fraud also known as first-party misuse.  According to a recent report by Juniper Research, chargebacks are expected to cost merchants $130 billion by 2023, up from […]

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Recorded Webinar

How to quickly resolve pre-disputes with post-purchase solutions

Register to join our webinar on March 6th today! When issues arise with a transaction post purchase, merchants should be able to resolve the issue quickly and easily while exceeding their customer’s expectations  Disputes play an integral role in the post-purchase experience, but often present challenges to merchants. With CDRN now live on the Verifi […]

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