How are chargebacks reported to merchants?

After conducting an investigation, if an issuer determines that a chargeback right applies, it will send the transaction back to the acquirer and charge back the dollar amount of the disputed transaction. At this point, the acquirer investigates the transaction to see if the chargeback is valid. If it is, the amount of the chargeback […]

What is a payment processor and how does it impact winning chargebacks?

A payment processor is a third-party company that handles certain types of sales transactions for a merchant, such as credit card transactions. Payment processors are well equipped to detect fraud, and keep useful records that merchants need during dispute representment.*       *

What is a payment gateway?

A payment gateway allows you to accept online and traditional face-to-face sales, charging your customer’s credit, debit or gift cards and checking accounts. This payment gateway is invisible to your customers and operates behind-the-scenes to process and validate payments. Using secure communication methods and tokenization, payment gateways communicate between your online store/website or business and […]

What is merchant services, and is help available?

We understand that you want to focus on your core business and don’t want to devote staff to managing and fighting chargebacks. To ensure that you can do this, we offer a range of merchant services that make your day-to-day more effective and productive. We can manage and handle your chargeback prevention and representation.  This […]

How do online payments work?

As a merchant, it’s important that you understand the basics of online payment processing. This knowledge is key in helping you choose the best payment gateway, payment processor, and merchant account for your business, as well as helping you to better understand why you need solutions in place to protect yourself from fraud and chargebacks. […]

Here is how to get a merchant account

With a merchant account, you are setup to sell your products and services from your website or in person. Accepted payment forms include: Credit cards: Visa, MasterCard, JCB, and Diners Debit cards: Visa, Solo, Electron, Delta, and Maestro Gift cards Checking accounts: ACH, eCheck, and Demand Draft There are four ways for accepting payment information, […]