Total Dispute Management
For Issuers
PREVENT
Order Insight® Digital
Self-service online and mobile banking
Enhanced merchant detail
Real-time receipt detail
Transformed digital banking experience
RESOLVE
CDRN®
Expansive merchant network
Expedited resolution of Visa and non-Visa inquiries
Online portal or batch capabilities
Integrated with issuer platforms
Improved Cardholder
Experience
Provide real-time visibility to receipt-level transaction detail and achieve one call resolution.
Reduce Submission Fees
Fewer inquiries from transaction transparency may lead to lower disputes. Our pre-dispute solutions occur prior to card brand review.
Operational Excellence
Drive down call center and investigations costs. Save time with the ability to submit both Visa and Non-Visa pre-dispute cases through a single platform.
Quicker Dispute
Resolution
Obtain expedited resolution within 72-hours for both Visa and non-Visa pre-disputes.
Stand out in the digital crowd
Improve the cardholder experience by providing digital receipt-level detail to:
- Help cardholders remember their purchases
- Clarify confusing billing descriptors
- Validate sales, rather than initiating disputes
Order Insight Digital In Action
See how collaboration and data sharing in the dispute ecosystem to allow merchants and issuers to prevent disputes before they become chargebacks
Watch Video >
RESOLVE Solution
Find the pre-dispute opportunity zone! With Verifi’s RESOLVE solution, issuers can achieve quicker resolution and decrease inbound dispute volumes.
See How it Works >