Total Dispute Management​

For Issuers



Order Insight® Digital

Self-service online and mobile banking

Enhanced merchant detail

Real-time receipt detail

Transformed digital banking experience

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Expansive merchant network

Expedited resolution of Visa and non-Visa inquiries

Online portal or batch capabilities

Integrated with issuer platforms

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Improved Cardholder

Provide real-time visibility to receipt-level transaction detail and achieve one call resolution.


Reduce Submission Fees

Fewer inquiries from transaction transparency may lead to lower disputes. Our pre-dispute solutions occur prior to card brand review.

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Operational Excellence

Drive down call center and investigations costs. Save time with the ability to submit both Visa and Non-Visa pre-dispute cases through a single platform.


Quicker Dispute

Obtain expedited resolution within 72-hours for both Visa and non-Visa pre-disputes.


Stand out in the digital crowd

Improve the cardholder experience by providing digital receipt-level detail to:​

  • Help cardholders remember their purchases​
  • Clarify confusing billing descriptors​
  • Validate sales, rather than initiating disputes​

Order Insight Digital In Action

See how collaboration and data sharing in the dispute ecosystem to allow merchants and issuers to prevent disputes before they become chargebacks​

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RESOLVE Solution

Find the pre-dispute opportunity zone! With Verifi’s RESOLVE solution, issuers can achieve quicker resolution and decrease inbound dispute volumes. ​

See How it Works >

Get a free assessment today!
Call us at (323) 655-5789
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