Verifi and Visa have combined solutions to provide dispute management services for expedited resolution options, enabling issuers to resolve disputes quicker and enhance the cardholder experience.
Global data-sharing network provides issuers and cardholders with enhanced transaction information from sellers to prevent disputes at point of inquiry.
RDR allows the seller to credit a cardholder account to avoid a dispute. Visa processes multi-branded requests through Visa Resolve Online (VROL).
VROL provides a ‘safety net’ when pre-dispute products do not render an expedited resolution, providing comprehensive workflow-based coverage of all disputes.
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