Post-Purchase Solutions

We help your business resolve disputes, combat friendly fraud, avoid chargebacks, and improve your customers’ experience

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PREVENT

Order Insight®

Merchants respond to inquiries by issuers and their customers to proactively prevent disputes.

  • Reduce billing confusion
  • Confirm valid sales and increase profits
  • Improve customer experience


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RESOLVE

CDRN® and RDR

Process refunds or cancellations for non-fraud and confirmed fraud, avoiding a dispute.

  • Expanded global Verifi & Visa issuer coverage
  • Does not count against your Visa dispute ratio*
  • Coverage on all major card brands

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RECOVER

Dispute Representment

Verifi’s expert team handles all dispute management to maximize wins and recover revenue lost to disputes.

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INFORM

Dispute & Fraud Notifications

Merchants leverage direct delivery of fraud and dispute notifications post-authorization to reduce payment risk.

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