Total Dispute Management for Sellers
Verifi’s solutions provide protection from fraud, disputes, and chargebacks, enabling sellers to increase profits and provide a better customer experience throughout the post-transaction lifecycle.
Order Insight®
Sellers respond to inquiries by issuers and their customers to proactively prevent disputes.
- Reduce billing confusion
- Confirm valid sales and increase profits
- Improve customer experience
Dispute Resolution
Sellers can process refunds or cancellations for non-fraud and confirmed fraud, avoiding a dispute.
- Hands-off dispute resolution in real time
- Expanded global Verifi and Visa issuer coverage
- Does not count against your Visa dispute ratio*
- Coverage on all major card brands
- Improve overall customer experience
* Acquirers may have their own risk assessment parameters, and may levy fees based on such parameters regardless of a seller meeting Visa’s dispute ratio target
Dispute Representment
Verifi’s expert team handles all dispute management to maximize wins and recover revenue lost to disputes.
- Dedicated team of dispute representment specialists
- We do all the work for you
- In-depth real-time reporting
Notifications
Sellers leverage direct delivery of fraud and dispute notifications post-authorization to reduce payment risk.
- Improve fraud analytics
- Enhance fraud detection and modeling
- Use data to track trending fraud rate
