Rapid Dispute Resolution
Visa and Verifi have combined capabilities to deliver Rapid Dispute Resolution (RDR), a market-first, fully automated dispute management solution. RDR facilitates seller, issuer, and acquirer collaboration to resolve unnecessary disputes at the pre-dispute stage.
Sellers like you can now adopt RDR as part of your dispute management strategy. This new option offers a logic-driven decision engine, governed by rules set by sellers to determine in which situation a dispute should be automatically resolved with a refund or submitted by the issuer.
- Resolve pre-disputes, avoid chargebacks
- Automated resolution, no manual review needed
- Improved customer experience
- Keep dispute ratios low
What you’ll get:
- Issuer coverage in over 200 countries
- Reduced operational effort – no need to respond to RDR resolved pre-disputes
- Exclusion from ALL dispute ratio calculations