Visa and Verifi have combined capabilities to deliver Rapid Dispute Resolution (RDR), a market-first, fully automated dispute management solution. RDR facilitates seller, issuer, and acquirer collaboration to resolve unnecessary disputes at the pre-dispute stage.
Sellers like you can now adopt RDR as part of your dispute management strategy. This new option offers a logic-driven decision engine, governed by rules set by sellers to determine in which situation a dispute should be automatically resolved with a refund or submitted by the issuer.
Benefits:
- Resolve pre-disputes, avoid chargebacks
- Automated resolution, no manual review needed
- Improved customer experience
- Keep dispute ratios low
All global Visa issuers activated by April 19, 2021!
What you’ll get:
- Issuer coverage in over 200 countries
- Reduced operational effort – no need to respond to RDR resolved pre-disputes
- Exclusion from ALL dispute ratio calculations
- Clearer visibility of pre-disputes vs submitted disputes in acquirer reporting
Contact us to learn how Rapid Dispute Resolution can make the difference for your business!
Read up on our blog series and check out our other pre-dispute solutions!
