Our global data-sharing network provides issuers and cardholders with enhanced receipt details from sellers to prevent disputes at the point of cardholder inquiry.
Order Insight®
Issuer call center agents review enhanced seller and transaction data with cardholders to achieve one-call resolution.
Issuer Call Center
- Issuer call centers access transaction details to validate sales or confirm fraud
- Reduce call time and back office processing
Order Insight Digital
Cardholder can review enhanced seller and transaction data to confirm purchases.
Cardholder Self-Service
- Improve cardholder experience with enhanced details in online and mobile banking
- Provide cardholders with transaction clarification to reduce inquiries and prevent friendly fraud and disputes
