Our global data-sharing network provides issuers and cardholders with enhanced receipt details from sellers to prevent disputes at the point of cardholder inquiry.
Issuer call center agents review enhanced seller and transaction data with cardholders to achieve one-call resolution.
Issuer Call Center
- Issuer call centers access transaction details to validate sales or confirm fraud
- Reduce call time and back office processing
Order Insight Digital
Cardholder can review enhanced seller and transaction data to confirm purchases.
- Improve cardholder experience with enhanced details in online and mobile banking
- Provide cardholders with transaction clarification to reduce inquiries and prevent friendly fraud and disputes