The payments ecosystem is innovating new technologies and ever evolving by advancing rules and best practices to remove unnecessary disputes from the ecosystem and improve the overall process. Combatting friendly fraud (aka, first-party misuse), resolving disputes before they cause downstream effects, enhancing the customer experience, leveraging data to prevent disputes and utilizing technology to remediate fraud and dispute ratio risks are just some of the outcomes these innovations and advances can extend to sellers, acquirers and processors. The ultimate desired result is a dispute ecosystem with reduced volume and minimal impact to all stakeholders.  

This webinar explores merchant perceptions of dispute strategies and how the evolution of compelling evidence and automation can positively impact their business.   

 

Contact Us Now

Presenter(s)


Sara Craven
CEO, Verifi
 

Bibek Das
Product Director, Verifi
 

Natalie England
Sr. Risk Director, Visa
 

Brian Cullen
Sr. Payments Risk Analyst, Sony
 

Rob Moran
Manager, Global Fraud Monitoring and Operations, Sony
 

More Webinars & Events


Live Webinar

Mar 06, 2024: How to quickly resolve pre-disputes with post-purchase solutions

Register to join our webinar on March 6th today! When issues arise with a transaction post purchase, merchants should be able to resolve the issue quickly and easily while exceeding their customer’s expectations  Disputes play an integral role in the post-purchase experience, but often present challenges to merchants. With CDRN now live on the Verifi […]

See Details

Recorded Webinar

New Year, New You! Keeping a healthy risk profile 

You’ve done all you can to secure the sale, the customer has received what they purchased and now your focus is growing your revenue. But what happens if there is an issue with the purchase after is complete?   Verifi and Visa have been building solutions and processes to promote a balanced and equitable payment ecosystem. […]

See Details

Recorded Webinar

Compelling Evidence 3.0 In Action 

Compelling Evidence 3.0 was launched in April and since then both pre-dispute and pre-arbitration have seen strong adoption, providing deflection and representment benefits to merchants globally. Our webinar shared the results these benefits have realized and provide an update from clients live on Systematic Dispute Deflection.    Presented by Verifi’s dispute experts and joined by a […]

See Details