Automated resolution is here. View our webinar to learn how Rapid Dispute Resolution now covers millions of Visa issued cards globally.

Disputes play an integral role in the post-purchase experience, but often present challenges to sellers. Quick and easy resolution of disputes has been a pain point for the payments industry, until recently.

Listen in and watch as we explore how Rapid Dispute Resolution has brought necessary change to the payments industry, what was learned since launch, and what the global Visa mandate means for sellers and the ecosystem.

Our panel discussed:

  • Different approaches to dispute resolution
  • Best practices for sellers to maintain control of their disputes
  • How disputes effect customer experience
  • The future of disputes in the payments ecosystem

 

Contact Us Now

More Webinars & Events


Recorded Webinar

Removing Noise From The Dispute Experience

The payments ecosystem is innovating new technologies and ever evolving by advancing rules and best practices to remove unnecessary disputes from the ecosystem and improve the overall process. Combatting friendly fraud (aka, first-party misuse), resolving disputes before they cause downstream effects, enhancing the customer experience, leveraging data to prevent disputes and utilizing technology to remediate […]

See Details

Recorded Webinar

Building a Recipe for Global Pre-dispute Success

Operating globally brings complexity to your business. One aspect of your business that should not be complex is delivering an exceptional customer experience. In the rare occurrence that something goes wrong in the post-purchase environment, businesses need the perfect recipe to resolve the issue quickly and easily, so they can exceed customer expectations.   Our webinar […]

See Details

Recorded Webinar

Using Automation to Ease Post-Holiday Operations

The holiday season brings increased consumer spending as people shop with good intentions. However, there are instances of remorseful or ill-intentioned shoppers who try to reclaim their funds by way of disputes. In the subsequent months, sellers tend to see a rise in disputes, and issuers experience increased purchase inquiries. The negative side of increased transactions […]

See Details