Automated resolution is here. View our webinar to learn how Rapid Dispute Resolution now covers millions of Visa issued cards globally.

Disputes play an integral role in the post-purchase experience, but often present challenges to sellers. Quick and easy resolution of disputes has been a pain point for the payments industry, until recently.

Listen in and watch as we explore how Rapid Dispute Resolution has brought necessary change to the payments industry, what was learned since launch, and what the global Visa mandate means for sellers and the ecosystem.

Our panel discussed:

  • Different approaches to dispute resolution
  • Best practices for sellers to maintain control of their disputes
  • How disputes effect customer experience
  • The future of disputes in the payments ecosystem

 

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More Webinars & Events


Recorded Webinar

Compelling Evidence 3.0 and Dispute Deflection – One Year Later  

Visa Compelling Evidence 3.0 was launched with the aim of creating a fair and equitable dispute ecosystem by balancing the first-party misuse scales.    Since launch, global merchants have successfully deflected tens of millions of dollars’ worth of pre-disputes. Money that would have previously been lost to fraudsters. The beauty of Compelling Evidence 3.0 is that […]

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Recorded Webinar

Layering Your Dispute Strategy to Protect Against Loss and First-Party Misuse

Disputes have historically been a costly and frustrating reality for many online businesses. They can be caused by various reasons, such as fraud, customer dissatisfaction, technical errors, or friendly fraud also known as first-party misuse.  According to a recent report by Juniper Research, chargebacks are expected to cost merchants $130 billion by 2023, up from […]

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Recorded Webinar

How to quickly resolve pre-disputes with post-purchase solutions

Register to join our webinar on March 6th today! When issues arise with a transaction post purchase, merchants should be able to resolve the issue quickly and easily while exceeding their customer’s expectations  Disputes play an integral role in the post-purchase experience, but often present challenges to merchants. With CDRN now live on the Verifi […]

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