Dispute Deflection through data transparency
Combat first-party misuse with Order Insight and enhanced transaction data for Visa CNP 10.4 disputes
First-party misuse is a growing problem
Visa Compelling Evidence 3.0 was launched with the aim of creating a fair and equitable dispute ecosystem by balancing the first-party misuse scales.
#1
First-party misuse was the top fraud attack in 2024
$74
The average cost to resolve a single first-party misuse dispute
63%
Rise in first-party misuse instances across merchants in 2024
Watch our latest webinar!
Compelling Evidence 3.0 and Dispute Deflection – One Year Later
Join Lisa-Polter Tennant, SVP Global Client Relations and Luis Vargas from Google to learn how you can start deflecting first-party misuse disputes
The differentiating factor Compelling Evidence 3.0 is that merchants can now have some control over first-party misuse and take control of troublesome customer relationships.
