By Tricia Philips

Many merchants feel that friendly fraud is impossible to detect or prevent.

The fact is, there are ways to reduce friendly fraud — and committing to reduce friendly fraud gives you the added benefit of reduced refund rates. Assessing business operations for weak customer service processes, obtaining in-depth market analyses, and adopting a payer authentication program all can help to reduce instances of friendly fraud.
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Anthony M. Freed
I recently had the opportunity to discuss online payment security with Jeff Sawitke, Chief Product Officer at Verifi.

Verifi is a leading provider of global electronic payment and risk management solutions for card-not-present merchants,

with a highly customizable payment and real-time reporting platform that serves as a foundation for Verifi’s suite of fraud solutions and risk management strategies.
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The Nilson Report, Pg 3

VERIFI, a provider of payment risk management systems for cardnot-present merchants, has added ThreatMetrix fraud detection capabilities to its processing platform. ThreatMetrix offers forensic risk assessment software and a global shared fraud knowledge database. Alisdair Faulkner is Chief Products Officer at ThreatMetrix, (650) 625-1451, afaulkner@threatmetrix.com. Jeff Sawitke is VP, Product Management at Verifi, (323) 655-5789, jeff.sawitke@verifi.com.
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By Jeff Sawitke and Alisdair Faulkner

Online games fraud has increased 145 percent

over the last few years, and 30 percent of all online gamers say they’ve fallen victim to some form of fraud during their gaming experience.
Some attacks are relatively harmless, while others can cause serious damage to a game publisher’s business. Following is a list of the most common game-related cyber attacks and what publishers can do to better protect themselves and their customers:
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