Rapid Dispute Resolution (RDR)
RDR provides issuers with expedited resolution options through our global network of participating sellers. RDR allows issuers to resolve both Visa and Non-Visa cardholder disputes.
- Seamless integration with Visa Resolve Online (VROL) – leverage your existing connectivity with Visa to enable service
- Provisional credits to cardholders become permanent – Visa handles all financial reconciliation between acquirers and issuers
- Resolving disputes avoids seller credits posting to cardholder statement, reducing costs, resource demand, and cardholder confusion