Rapid Dispute Resolution (RDR)
Our global network of participating sellers set rules in our auto-decisioning engine for immediate resolution of Visa disputes by a “credit.”
All other major card brand disputes are quickly resolved by seller-initiated refund within 72 hours.
- Obtain expedited resolution for disputes (auto-decisioned by the seller)
- Supports a better customer journey with fast and final resolution
- Cost reduction through quicker resolution and no challenge by the seller
- Financial resolution through existing financial message structure (Visa transactions)