Pre-Dispute Solutions Verifi and Visa have created pre-dispute solutions for issuers and sellers to prevent disputes and resolve pre-disputes before they escalate into a chargeback. These solutions save time, money, and resources normally spent working dispute cases, but also deliver an enhanced customer experience. PREVENT Powered by Order Insight®, sellers can provide issuers and customers enhanced business and transaction information to help identify fraud, prevent friendly fraud, and validate unrecognized transactions. Feature Benefits: Reduce customer billing confusion Confirm valid sales Improve customer experience Card brand agnostic RESOLVE Powered by Rapid Dispute Resolution (RDR) and Cardholder Dispute Resolution Network™ (CDRN®), sellers and issuers can resolve fraud and non-fraud before a formal dispute is escalated. Feature Benefits RDR enables sellers to automatically resolve pre-disputes with an acquirer-initiated credit RDR provides near real-time resolution for participating Visa issuers CDRN enables sellers to resolve pre-disputes with a refund for non-Visa issuers within 72 hours RDR and CDRN resolved pre-disputes do not impact dispute ratios The chargeback was created to protect customers. Verifi’s pre-dispute solutions mean sellers can feel protected, too, while enhancing the customer experience. Leverage the power of Verifi and Visa together, and adopt these new solutions today! Read our blog series for valuable insights on pre-disputes: Say “No” to Chargebacks with Pre-Dispute Solutions Solve the Problem Before It Happens Your Transaction, Your Customer Maintaining a Positive Customer Experience RDR – Technology Differentiator Get Ready for RDR Also check out our product video.