Chargebacks are not the enemy. Yes, chargebacks can cost merchants is loss of sales, drain on resources, and when excessive they can lead to problems with the issuing and acquiring banks. However, chargebacks really do work as a method of protection for both customers and merchants. Evolved out of the Fair Credit Billing Act in […]
Paying for groceries with a hover of the wrist over a point of sales terminal. Ordering and paying for coffee on a mobile app. These methods of paying are quickly becoming the standard. Just as digital streaming hastened the demise of video rental stores, the same is happening to the overstuffed wallet packed with credit, […]
Online sales, telephone sales, and mail-order sales all present opportunities for fraudsters to commit Card Not Present (CNP) fraud. It’s important for merchants to recognize that this prevalent form of fraud is not confined to online sales. Any transaction during which the customer with their payment card is not present is at risk for CNP […]
Every click, like, share, search, and comment can be tracked, stored, and processed to deliver a customized online experience for consumers. Using behavioral analytics, CNP merchants can deliver a dynamic, personalized browsing and shopping experience. The impersonal digital shopping experience quickly gets very personal by mimicking an in-store sales relationship. Now we’re seeing this data […]
Account takeover fraud is typically thought of as a threat to cardholders. However, merchants are equally at risk to loss and damage to their business due to this prevalent form of payment fraud. The very nature of account takeover fraud results in more loss for the merchant than it does for the cardholder. Whereas the […]
There is a long-running misunderstanding about fraud that can potentially set up merchants for failure. Many merchants mistakenly believe that the most common type of fraud falls into the white-collar crime category. Sadly, this is very far from the truth. The reality is that merchants of all sizes are repeat victims of friendly fraud. This […]
Insights on preventing transaction disputes and chargeback fraud from Verifi, leading experts on payment protection management and e-commerce solutions When a customer sees a charge that they don’t recognize on their credit or debit card statement, often their first reaction is to contact the bank directly, requesting the transaction to be reversed. These disputes often […]
Confidence and trust in fraud prevention and security technologies is a must. Merchants are expected to have fraud-proof solutions in place. Customers are expected to protect their personal data. Issuers and acquirers are trusted with verification and authorization management. These are a lot of layers in a secure payment processing environment. The more layers and […]
To dispute a charge, often all it takes is the click of a button on the card issuer’s website or app By Karen Haywood Queen | Published: September 26, 2017 Getting a charge reversed on your credit card – called a chargeback – keeps getting easier. Now you can dispute a charge with the click of […]
Panel of International Judges Places Award-Winning Fraud Mitigation Platform on Shortlist for Industry-Wide Recognition Los Angeles (September 21, 2017) – Verifi, Inc., the leading provider of payment and risk management solutions for card-not-present merchants, today announced that they have been shortlisted for the Most Innovative Online Solution at the Retail Risk Fraud Awards. A panel […]